LIMA UK, the British branch of the International Licensing Industry Merchandisers Association, is seeking to recruit a new Member Services Manager.
This is a first-class opportunity for an experienced customer services or sales service executive. There will be plenty of scope for development in the role as we seek to continue to build LIMA into a strong force representing licensing in media, government and general business circles and providing services and support to our members. You will report to the UK Managing Director and to senior colleagues in our New York head office.
Liaising with members on a day-to-day basis, handling requests for information
Liaising with the wider business community with questions about the licensing industry
Liaising with other LIMA offices and representatives in USA, Japan, Germany and China, Australia, New Europe, Italy and Spain
Liaising with our appointed PR agency
Liaising with finance and operation teams
Liaising with US marketing and Website management team
Attending meetings of the UK Advisory Board
New member recruitment and retention of existing members.
Maintaining membership records
Maintaining financial records including using QuickBooks bookkeeping system
Providing general assistance and support to the Managing Director
Seeking out benefits, partnerships and services to provide to members
Generating and selling sponsorship packages for our events
Managing all Social Media accounts, Twitter, Facebook, and LIMA UK LinkedIn Group
Writing articles for LIMA publications and for the LIMA website
Planning, marketing and organising our events including UK flip, Licensing Essentials Course, Webinars, and networking parties
Researching event venues and service providers
Organisation and management of LIMA stand at BLE
Opportunity for international travel to key trade events
Knowledge, Skills and Experience:
Licensing or Marketing experience would be an advantage
At least two years’ experience of working with senior business executives
Previous B2B experience including international
Excellent communication skills, including familiarity with social media and competence in Microsoft Excel, Word and PowerPoint
Excellent organisational and event planning skills including Email marketing
Motivated self-starter with ability to work unsupervised
Competitive salary depending on experience.
Please send CV to firstname.lastname@example.org