John Lewis online sales soar

Gross sales in 2012 are just shy of £1 billion; up 40.8 per cent year-on-year.
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Retailer John Lewis has seen its website's gross sales rise 40.8 per cent to £959 million.

That's an increase of £278 million compared to 2011.

John Lewis' like-for-like sales also rose by 10.5 per cent during the year, while operating profit increased 37.2 per cent to £216.7 million.

The John Lewis Partnership - which contains 39 John Lewis stores and almost 300 Waitrose stores, saw sales rise 9.3 per cent to £9.54 billion and operating profit increase 15 per cent to £452.4 million.

John Lewis sells a host of licensed goods from toys to sporting equipment, gifts and clothing.

"This has been a good year for the Partnership with growth in sales and profit above our expectations," said chairman Charlie Mayfield.

"Both Waitrose and John Lewis gained market share for what is now the fourth consecutive year. As a result, I am delighted that 84,700 Partners received a bonus of 17 per cent, equivalent to nearly nine weeks’ pay.

"There’s been a continuing focus on value and sustained and rapid growth online. This resulted in over 1.5 million more customers choosing to shop with Waitrose or John Lewis than last year.

"We see this as a time of significant opportunity in a changing market. Behind the scenes, therefore, there’s a quiet revolution underway in our supply chain, information technology and support functions. Our investment in these areas is up substantially and that commitment continues into 2013/14. 

"We expect our sales growth to continue this year, albeit less strongly than in 2012/13."

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